Frequently Asked Questions
Signing in to both Q4 Inc and Virtua with One Account
A guide for Q4 Inc users on the benefits of unified access across both platforms.
Overview
Q4 Inc and Virtua are joining forces to deliver a single, seamless experience for our customers. On June 30 we will be unifying the Virtua login experience with that of Q4 making it possible for you to use a single set of credentials to seamlessly access both solutions if you’re a customer of both Q4 and Virtua.
This FAQ explains what that change means for you.
To understand what is changing, find the use case that best describes your situation:
1. I am both a Virtua and Q4 Inc user, and I use the same email address for both accounts.
Until June 30th, you will use your Q4 account to seamlessly access both the Q4 and Virtua platforms with no impact on your day-to-day activities. After June 30th, your old Virtua credentials will no longer work and you will authenticate with the Q4 account exclusively.
If:
Same email address and same password
Same email address and different password
For both scenarios, you will use your Q4 email and password - please, remove the cached password.
2. I am both a Virtua and Q4 Inc user, but I use different email addresses for both accounts.
Reach out to Q4 if you want to centralize your access to a single account. Once this is done, you will use your chosen Q4 account to seamlessly access both the Q4 and Virtua platforms with no impact on your day-to-day activities. Until this is done, your accounts will continue to work.
3. I am a Virtua user, and either do not have a Q4 Inc account or use a different email address for it.
Your account will be migrated to Q4 with no impact on your day-to-day activities and you will continue to seamlessly access your current Virtua account with no disruption. Once your account is migrated, you will authenticate with Q4 using your existing credentials (your current password) and will rely on Q4 for actions such as password reset and 2FA challenges in the future.
4. I log in to Virtua through Single-Sign On; I don’t use an email and password combination to log in.
Q4 will reach out to create a plan to migrate your current SSO configuration from Virtua to Q4. Once the new SSO configuration is live, you will continue to seamlessly access your current Virtua account with no disruption. If in the future you decide to purchase new offerings that Q4 adds to its portfolio after the Virtual merger is complete, you will have seamless access to those with your existing account.
5. Are there any costs for this migration for Q4 SSO?
No.
6. Will my session inactivity behaviour change after the migration?
Yes. In line with the latest security best practices, Q4 users are logged out after 30 minutes of inactivity.
Q4’s session management does not restrict users to a single active session per user.
7. Will my existing data, settings, and permissions be preserved?
Yes. Your projects, data, saved work, and role-based permissions remain intact on both Virtua and Q4.
Benefits of Logging In Exclusively Through Q4
This FAQ explains what that change means for you.
The Basics
What is changing
If you’re both a Q4 and Virtua customer/user, instead of maintaining separate accounts, usernames, and passwords for each platform, you’ll use a single identity to access both Q4 Inc and Virtua, as well as any future shared services between the two.To understand what is changing, find the use case that best describes your situation:
1. I am both a Virtua and Q4 Inc user, and I use the same email address for both accounts.
Until June 30th, you will use your Q4 account to seamlessly access both the Q4 and Virtua platforms with no impact on your day-to-day activities. After June 30th, your old Virtua credentials will no longer work and you will authenticate with the Q4 account exclusively.
If:
Same email address and same password
Same email address and different password
For both scenarios, you will use your Q4 email and password - please, remove the cached password.
2. I am both a Virtua and Q4 Inc user, but I use different email addresses for both accounts.
Reach out to Q4 if you want to centralize your access to a single account. Once this is done, you will use your chosen Q4 account to seamlessly access both the Q4 and Virtua platforms with no impact on your day-to-day activities. Until this is done, your accounts will continue to work.
3. I am a Virtua user, and either do not have a Q4 Inc account or use a different email address for it.
Your account will be migrated to Q4 with no impact on your day-to-day activities and you will continue to seamlessly access your current Virtua account with no disruption. Once your account is migrated, you will authenticate with Q4 using your existing credentials (your current password) and will rely on Q4 for actions such as password reset and 2FA challenges in the future.
4. I log in to Virtua through Single-Sign On; I don’t use an email and password combination to log in.
Q4 will reach out to create a plan to migrate your current SSO configuration from Virtua to Q4. Once the new SSO configuration is live, you will continue to seamlessly access your current Virtua account with no disruption. If in the future you decide to purchase new offerings that Q4 adds to its portfolio after the Virtual merger is complete, you will have seamless access to those with your existing account.
5. Are there any costs for this migration for Q4 SSO?
No.
6. Will my session inactivity behaviour change after the migration?
Yes. In line with the latest security best practices, Q4 users are logged out after 30 minutes of inactivity.
Q4’s session management does not restrict users to a single active session per user.
7. Will my existing data, settings, and permissions be preserved?
Yes. Your projects, data, saved work, and role-based permissions remain intact on both Virtua and Q4.
Benefits of Logging In Exclusively Through Q4
1. What are the main benefits for me as a Virtua user?
Logging in to Q4 Inc delivers four categories of benefit:
a. Convenience, one login, one identity
- Frictionless switching: Move between Q4 Inc and Virtua with a single click, without re-authenticating.
- Unified account: Use a single account to access both platforms.
- Single sign-on (SSO): A single secure connection to both platforms.
b. Security – stronger protection with less effort
- Modern authentication: Q4's identity platform brings enterprise-grade authentication, device trust, and anomaly detection to your experience.
- Enterprise controls: enhanced compliance reporting, centralized audit logs, and role-based access controls, giving your compliance team the visibility they need without adding friction for your users.
c. A more comprehensive product experience – best of both worlds
- Unified workspace: Q4 Inc and Virtua become addressable from a single session, so workflows that previously required exporting, re-importing, or copy-pasting simply flow across products.
- Cross-platform assets: Virtua data will be accessible in Q4 provided the right subscriptions are in place.
2. What does "best of both worlds" mean in practice?
Q4 Inc is known for the world’s leading IR Ops platform, powering more than 2,600 global brands with AI-enabled tools that integrate proprietary investor data and behavioral intelligence to help IR teams attract the right capital and drive premium valuations. The Q4 Platform spans Investor Websites, Virtual Events, IR CRM, and Stock Surveillance. Virtua brings the market’s premier Consensus Management solution, giving IR teams model-level visibility into analyst estimates, the ability to rapidly identify discrepancies, and a secure way to benchmark internal forecasts against street expectations. With a unified login, you get seamless access to both offerings.
3. How does this affect pricing and plans?
Existing commitments and contracts will be honored; you will simply be able to unlock more value. If you are interested in expanding access to Virtua’s capabilities or learning about bundled pricing available to combined Q4 and Virtua customers, contact your account manager directly.
4. What if I only use Q4 Inc today – is there a reason to care about Virtua?
Yes, and significantly so. Virtua is the market’s leading Consensus Management solution, and it is being natively integrated into the Q4 Platform. That means the analyst estimate data you currently manage manually: tracking model-level consensus, spotting discrepancies, comparing internal forecasts to street expectations, will be directly available inside the Q4 Platform, feeding the AI workflows you already use. Speak to your account manager to learn how Consensus Management can enhance your current Q4 experience.
5. What if I only use Virtua Inc today – is there a reason to care about Q4?
Absolutely. Q4 is the market’s leading IR platform, used by public companies to manage the full IR lifecycle, from managing guidance and building investor narrative to preparing for earnings and managing analyst relationships. Crucially, your Virtua consensus data will be natively integrated into Q4’s AI-powered workflows, meaning the estimates and discrepancies you track today will directly inform the guidance and narrative work you do tomorrow. Speak to your account manager to learn more about what Q4 can offer alongside your existing Virtua subscription.
Logging in to Q4 Inc delivers four categories of benefit:
a. Convenience, one login, one identity
- Frictionless switching: Move between Q4 Inc and Virtua with a single click, without re-authenticating.
- Unified account: Use a single account to access both platforms.
- Single sign-on (SSO): A single secure connection to both platforms.
b. Security – stronger protection with less effort
- Modern authentication: Q4's identity platform brings enterprise-grade authentication, device trust, and anomaly detection to your experience.
- Enterprise controls: enhanced compliance reporting, centralized audit logs, and role-based access controls, giving your compliance team the visibility they need without adding friction for your users.
c. A more comprehensive product experience – best of both worlds
- Unified workspace: Q4 Inc and Virtua become addressable from a single session, so workflows that previously required exporting, re-importing, or copy-pasting simply flow across products.
- Cross-platform assets: Virtua data will be accessible in Q4 provided the right subscriptions are in place.
2. What does "best of both worlds" mean in practice?
Q4 Inc is known for the world’s leading IR Ops platform, powering more than 2,600 global brands with AI-enabled tools that integrate proprietary investor data and behavioral intelligence to help IR teams attract the right capital and drive premium valuations. The Q4 Platform spans Investor Websites, Virtual Events, IR CRM, and Stock Surveillance. Virtua brings the market’s premier Consensus Management solution, giving IR teams model-level visibility into analyst estimates, the ability to rapidly identify discrepancies, and a secure way to benchmark internal forecasts against street expectations. With a unified login, you get seamless access to both offerings.
3. How does this affect pricing and plans?
Existing commitments and contracts will be honored; you will simply be able to unlock more value. If you are interested in expanding access to Virtua’s capabilities or learning about bundled pricing available to combined Q4 and Virtua customers, contact your account manager directly.
4. What if I only use Q4 Inc today – is there a reason to care about Virtua?
Yes, and significantly so. Virtua is the market’s leading Consensus Management solution, and it is being natively integrated into the Q4 Platform. That means the analyst estimate data you currently manage manually: tracking model-level consensus, spotting discrepancies, comparing internal forecasts to street expectations, will be directly available inside the Q4 Platform, feeding the AI workflows you already use. Speak to your account manager to learn how Consensus Management can enhance your current Q4 experience.
5. What if I only use Virtua Inc today – is there a reason to care about Q4?
Absolutely. Q4 is the market’s leading IR platform, used by public companies to manage the full IR lifecycle, from managing guidance and building investor narrative to preparing for earnings and managing analyst relationships. Crucially, your Virtua consensus data will be natively integrated into Q4’s AI-powered workflows, meaning the estimates and discrepancies you track today will directly inform the guidance and narrative work you do tomorrow. Speak to your account manager to learn more about what Q4 can offer alongside your existing Virtua subscription.
Summary
Logging in to Q4 Inc through Virtua is the foundation of a unified product experience that is more convenient, more secure, more capable, and more commercially attractive than operating either platform independently. One login gives you the depth of Q4 Inc, the breadth of Virtua, and a growing set of joint features that only exist because the two are now connected. In short: one identity, two platforms, and the best of both worlds.